Service Requests for University Buildings

Submit or View a Service Request
(Duke NetID required)


Regular Business Hours:
8:00 a.m. – 4:30 p.m.  Monday – Friday
Customer Service Center:  (919) 684-2122 or submit a request online at

Issues in Medical Buildings (except LSRC) need to called in to (919)684-3232 or click here. Issues in Campus Housing click here.

After Hours:
After 4:30 p.m., on weekends or holidays
Work Control Center:  (919) 684-2122
After hours calls are transferred to an operator who will contact one of our 12-hour shift Mechanics, providing 24/7 coverage for the University. 

For after hours and weekend student residential requests click here:



To report life threatening situations or severe damage to a University building or facility contact the Duke Police Department directly at 911 or (919) 684-2444.