Service Request

Facility Operations is comprised of the following trades defined by function below.  These shops provide a range of services to academic, medical, research, library and special University facilities.  To access any service provided by the trades, submit a Service Request or call the Work Control Center at (919) 684-2122

Electrical Shop

Need some light in your office? The Electrical Shop is here to assist you with all of your low voltage needs. From adding outlets to entire new electrical services, the shop has the skills you’re looking for.

General Maintenance Shops

Know of any general maintenance issues in your residence hall or office building?  Our General Maintenance Shops are here to provide general building repairs to both the Academic and Residential needs on campus.

Key & Lock Shop

Need a new set of keys or changes made to existing lock combinations?  Our Key and Lock Shop has the tools necessary to tackle a repair or completely new installation. 

Heating, Ventilation, and Air Conditioning (HVAC) Shop

Are you experiencing problems with heat or AC in your residence hall or building? Our HVAC Shop is equipped and ready to service your needs on all heating and air conditioning systems and units.

Leaks, drains or fixture problems?  Our Plumbing Shop maintains all plumbing fixtures in restrooms, labs and kitchen areas in addition to the pipe systems for domestic water, heating and cooling supply lines and other pipes as needed.

Preventive Maintenance Shop

The Preventive Maintenance Shop takes care of regularly scheduled maintenance for the University and helps keep Duke running 24/7 by cleaning, lubricating, testing and repairing mechanical and electrical equipment in 171 campus buildings.

 Structural Trades Shop

Need cabinets, painting services or space modifications? Our Carpentry and Paint Shops provide an unlimited variety of possibilities to suit your needs.